get ready to enhance your connections.
Your project awaits...
At CCM, we do not consider ourselves sales people. In fact, we have been known to talk clients out of products that just aren't the right fit for their project. Instead, we prefer to be a partner, sounding board, and extension of our client's marketing department. Our experience and research tools allow us to come up with products and ideas that are perfect for the occasion. We do all of the follow-up to make sure the products are delivered in a timely manner. After the proof and quote are approved, you can mark it off your list. We've got it from there!
Six steps to project success
Give us a call or email us to let us know the details of your project. The more information you can give us, the better.
Connect
We will use the information given to craft and conceptualize your perfect product plan. You'll receive the idea presentation soon after for your review.
Brainstorm
Once you narrow down the ideas to a few winners, then we will provide a complete quote, samples, or art on the product template, depending on your needs and what time allows.
QUOTE & SAMPLES
Once all of the quote and art details are approved, we place the order with our manufacturer. We will receive a factory proof for your approval before the items are printed.
APPROVAL
We will deliver your products to you in a timely manner and in excellent condition. Please check your packages soon after delivery to make sure your order is perfect!
DELIVERY
Now it's time for the fun part! It's time to deliver your brand's lasting impression to your customers, clients, team, and collaborators.
EVENT
Questions & Answers
you ask. we answer.
I HAVE AN EVENT COMING UP AND NEED TO GIVE AWAY SOMETHING, BUT I DON'T KNOW WHAT IT SHOULD BE. CAN YOU HELP?
Yes! We love to come up with ideas for our clients. Some of our clients come to us knowing exactly what they want, but oftentimes, our clients ask for creative ideas. Either way, we will use our resources to find the perfect product that arrives on time AND on budget.
wHAT KIND OF ARTWORK DO YOU NEED?
We need vector artwork in order to produce a crisp and clean imprint. Vector artwork is usually a file ending in .ai or .eps. Many times, if you cannot open the file on your computer, then it’s what we need. For some digitally printed products, we can use a .jpg file. The file requirements vary, but in general, if the file is blurry on your computer, then it’s going to be blurry on the product.
WHEN WILL MY ORDER BE DELIVERED?
Many products can be delivered within 2 weeks. We have access to many products that can be delivered more quickly (some with, and others without, a rush fee) and we sometimes source items from overseas that can take a little longer. Touch base with us as early as possible, and we will make sure your project stays on track.
CAN YOU CREATE A LOGO FOR ME?
Yes! We have a designer who can help you with a logo, a complete branding suite, and designs for business cards, brochures, and annual reports.
WHAT IS A SETUP CHARGE? WILL I PAY A SETUP CHARGE EACH TIME?
A setup charge is a factory charge to cover the cost of preparing the materials necessary to customize your item (creating a screen or die, changing the machine settings, counting product, sorting colors, etc). Each factory is different and has its own fee structure. Not all products have a setup charge, but most do. Many do not require a setup charge on an exact reorder within a certain timeframe, but we are seeing a shift toward a small reorder setup fee on all orders.
HOW DO I GET STARTED WORKING WITH YOU?
Click here to send us a message letting us know as many details as possible. At a minimum, we’ll need to know an event date, approximate quantity, approximate budget, and general audience description. If you gave a certain product at the same event last year, and don’t want to repeat that product category this year, let us know that too! The more information you give us, the better equipped we will be to provide you with the best ideas for your project!
— Jennifer R. Merritt, Director of Marketing, University of Mount Olive
“CCM is an amazing promotional product company! They provide fantastic ideas to match both your target audience and budget. I highly recommend CCM for your promotional products needs!”
